Priority Support<!--

Maximize Productivity with our Priority Support Programs

At LogoJET, we understand the importance of keeping your printing operations running smoothly. Our Priority PLUS Support plan is designed for businesses that need swift, dependable support and added value. With features like priority call-backs, exclusive discounts, and dedicated training, Priority PLUS keeps your printer in peak condition while saving you time and resources.

SUPPORT OPTIONS:

Key Benefits of Priority Support

Priority Response - $999.00/yr.

Urgent support cases? Not a problem! With Priority Support, your case goes straight to the top of the queue. Get a guaranteed call-back within 2 hours, ensuring quick, expert help when you need it most.

PRIORITY SUPPORT

Key Benefits of Priority PLUS Support

Priority PLUS- $2,995.00/yr.

Same priority standard service: Don’t like waiting? Skip the line with Priority PLUS Support! With this plan, your support cases receive top priority, guaranteeing a call-back within 2 hours and direct access to our advanced-level technicians. Get the expert help you need — fast — so you can keep your operations running smoothly.
10% Discount on Parts and Supplies: Stay stocked with essential parts, supplies, and even ink at a 10% discount—even if you’re only ordering a single bag! This exclusive Priority PLUS benefit helps you reduce costs while keeping your printer fully operational and ready for production.
4 Hours of Remote Training: Get the most out of your LogoJET printer with 4 hours of dedicated, personalized remote training — scheduled at your convenience and normally priced at $400. Ideal for onboarding new hires or exploring advanced techniques as your business grows, this included Priority PLUS benefit allows our specialists to guide you through features, troubleshooting, and best practices, ensuring you and your team are fully equipped for any printing challenge.

PRIORITY PLUS SUPPORT

Priority PLUS has been a game-changer. Knowing our call will be answered promptly gives us peace of mind — LogoJET’s response time really stands out in this industry.

Jessica L.

Custom Sign Maker

The discount on parts and supplies alone makes Priority PLUS worth it. We save on regular replacements and get the assistance we need, fast.

Michael T.

Manufacturing Operations Lead

I loved the remote training session! My team and I learned so much, and it was tailored to our needs. LogoJET’s support team goes above and beyond.

Rebecca M.

Marketing Director

Having priority access to LogoJET's support has helped us resolve issues in hours instead of days. The service and attention are top-notch.

Carlos S.

Event Production Specialist

1 4

Support Plan	Annual Cost	Priority Case Handling	Discount on Parts & Supplies	Remote Training Hours	Ideal for
Standard Support	$0.00	24 hours	0%	$450.00	Included with your LogoJET printer purchase
Priority Support	$999.00	2 hours	0%	$450.00	Quick respose for urgent needs
Priority PLUS Support	$2,995.00	2 hours + Advanced Level Technician	10%	$0.00 - included	Businesses seeking swift, enhanced support and cost savings

Choose the Support Level That Best Fits Your Needs

With Priority PLUS Support, you're not just getting faster service — you're securing a proactive partnership designed to save time and money. For those with essential or high-output operations, the added investment in Priority PLUS provides measurable returns through priority assistance, supply discounts, and exclusive training.

Upgrade your support plan today and give your business the advantage of our most responsive and resource-rich support package!

LogoJET Priority PLUS Support - Annual

$2,995.00
Standard Priority Support (Annual)

$999.00
Onsite Support - Printer Maintenance, Service and Repair

From $450.00
LogoJET Extended Warranty

From $2,500.00
ICC Customized Color Profile Service

$2,500.00
One-on-One Remote Training Session with LogoJET Support

From $400.00
Out-of-Warranty Hourly Labor Charge

$100.00